Free standard shipping 🚚 from € 150 into UE

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Why we tick differently

We simply enjoy doing our best for you every day and offering you a familiar and uncomplicated shopping experience: Unbeatable selection, fast delivery times and helpful and friendly support that always finds the best solution for you. That's a promise!

Expert advice and LiveHelp

You can reach us by email or chat at any time. We will also be happy to call you back or help you live on the construction site via video call. Just send us a short message.

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Best Price Guarantee

We guarantee not only the best service and quality, but also the best price. However, if you find the same product cheaper somewhere else, just contact us.

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Safe shopping

Maximum security: We meet all Trusted Shops quality criteria and thus offer you absolutely secure online shopping.

Free parcel shipping from € 150

From a value of goods of € 150 we ship free of charge within the European Union with standard parcel shipping.

DHL Express

With our shipping partner DHL, your order will be with you in a few days. When things get urgent, express is also possible.

Big camp

All products from our shop are usually in stock and can therefore be delivered to you in no time at all.

Floor Family Germany

Floor Family GmbH
Konrad-Zuse-Platz 8
81829 Munich
Germany

info@floor-family.de

Monday till Thursday
08:00 - 18:00
Friday
08:00 - 12:00

Floor Family Austria

Floor Family GmbH
Erlerstrasse 17
6020 Innsbruck
Austria

info@floor-family.at

Monday till Thursday
08:00 - 18:00
Friday
08:00 - 12:00

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Our payment options

Safe and easy

PayPal

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AMEX

Mastercard

Maestro

Apple Pay

Google Pay

eps

shop Pay

Klarna

Vorkasse

Our logistic partners

Fast and reliable

Post

DHL

DB SCHENKER